The New Rules for Using Email in Business

The biggest problems facing email users today are sheer overload, finding past emails and keeping track of actions. The current situation has caught organisations by surprise and unprepared. The productivity gains that email has brought in the past are in danger of being lost.

But the good news is – we can change. We need new rules for email behaviour and this workshop will give you the insight required and the practical processes necessary to make the change.

What have others said?

"I feel this new concept in workload management will have a positive effect on my productivity. The program should be made available to the whole workforce and everyone should be encouraged to participate to enable a cultural shift in email management.”

Melanie Barton, VP Secretary, Woodside - Karratha Gas Plant

"Great presentation - very clearly communicated. Workbook is very comprehensive. Great course. Everyone should do it - mandatory!"

Pamela Levis, IT Manager - Woodside Karratha Gas Plant

"Fabulous information. My effficiency will definitely improve with this process."

Theresa Boylan, Senior Lecturer, West Coast Property Training

"What I learnt was eminently practical and immediately useful."

Peter Crank, IT Services, West Coast Property Training.

Who should attend?

If you use Microsoft Outlook and would like to learn about the new rules for using email in business today, this workshop is for you.

What will you learn?

 The workshop covers:

• How we arrived at the current situation
• How to minimise the disruption factor of email
• How to reduce the volume of email you receive
• Simple processes for emptying your Inbox every day
• How to create a functional email filing system
• How to deal with the backlog of email in your Inbox
• How to plan and proactively manage your email work
• How to create a productive email environment for your team.

What are the expected outcomes?

By the end of the workshop you will be able to:

• Put processes into place that will help your team work more productively with email
• Reduce your email volume by 10 to 15% and save up to an hour a day
• Choose the right communication tool for the job every time
• Work in a plan-drive way rather than an interrupt driven way
• Focus on your more important work with improved workload management practices
• Maintain an empty Inbox daily and be more in control and less stressed.

Presenter Information

Presenter Jani Murphy is the principal of Email Smart and an expert on email management and productive email processes.

For more information about Jani's services and products, visit www.emailsmart.com.au.

Workshop Guarantee

I personally guarantee that if after implementing the strategies introduced in the workshop you are not 100% satisfied with the results you are able to achieve, I will happily refund your workshop fee with no questions asked.

Terms and Conditions

The following terms and conditions apply:

• Substitution of individual participants may be made at any time
• One free transfer fee to a subsequent workshop is permitted
• Cancellation fees apply as follows:

Cancellation within 5 - 9 working days prior incurs a $25.00 booking fee

Cancellation less than 5 working days prior incurs a 30% cancellation fee